SHIPPING & RETURNS

PLEASE NOTE: Due to safety reasons relating to the COVID-19 virus we will be unable to accommodate returns, refunds or exchanges at this time. We thank you for your understanding, and if you have any questions or queries please feel free to contact us at online@forartistsonly.com

DELIVERY OPTIONS

Australia wide express post shipping:

  • We offer a flat rate of $15 Australia wide using Couriers Please service.
  • Delivery time is usually 1-3 working days after your order has been processed.
  • Delivery is usually next day for metropolitan areas and usually three-day delivery for regional areas. There can be delays with the couriers.
  • Full tracking is available with the tracking number provided in your shipping confirmation email. 
  • As this service is not under insurance For Artists Only are not responsible or liable for any lost or stolen parcels.

In store pick up:

  • If you select to have your item picked up in store, we will happily put the garment(s) aside for you until you arrive.
  • You are more than welcome to try on your new garment in store and ensure you have purchased the correct sizing. However please note that exchanges / returns are not allowed on items purchased on sale or at a flash discount unless deemed faulty.
  • Your order will be ready for pick up within 1 hour of placing your order. 
  • Our store address: Shop 1 666 New South Head Road, Rose Bay, NSW.
  • Our store phone number is: (02) 9371 9427 

International shipping:

  • This is our default and only international shipping option.
  • Shipping to New Zealand is AUD $25.00, UK and USA and Canada is $50.00 and Rest of the World is AUD $100.00.
  • Receive your purchase 3-14 working days after your order has been processed.
  • Full tracking is available with the tracking number provided in your shipping confirmation email.
  • Please track your parcel at http://auspost.com.au/track/
  • Depending on shipping location and order specifics, all international orders are liable for import taxes and/or customs duties by the customer. If needed, contact your local custom offices to receive additional information about import costs.
  • For Artists Only cannot be held responsible for import costs on any order. Import costs will rest with the customer. For Artists Only cannot estimate any import costs for your order.

ONLINE RETURNS POLICY

PLEASE NOTE: Due to safety reasons relating to the COVID-19 virus we will be unable to accommodate returns, refunds or exchanges at this time. We thank you for your understanding.

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